Frequently asked questions
How does your 10% promotion discount work?
It is simple. If you refer a friend to us and that referal leads to an order you will receive 10% off the price of your order. Send us a message and get referring.
Which locations do you deliver and cater to?
We cater for all occasions including corportate events, weddings and parties within London, Essex and Hertfordshire. However if placing a small order as a personal treat then please note we only deliver within 1 mile raduis of Harlow Essex.
How far in advance should I place an order?
Please try to place your order with minimum of 7 days advance notice which will help to ensure your order is hot and fresh at the time you requested. However if you have a last minute request, our catering team will do their best to accommodate.
I have an allergy to certain ingedients?
If you have an allergy to certain ingedients please inform us in your order and we will be happy to accomodate you.
Do you take orders from your menu only?
We take orders for custom made desserts as well as those on our menu. To view our full range of desserts visit our instagram page. If you you like us to cater for your occasion with custom made desserts contact us to place your order.
How do I confirm my order?
Once you have placed your order and it has been reviewed by our catering team, we’ll send you an order confirmation via e-mail. Please take a moment to check the order details to ensure accuracy.
How do I pay for my order
Your e-mail confirmation will contain the payment instructions, which is via bank transfer.
What is your cancellation policy?
Please let us know one week in advance if you need to cancel an order.
How do I place an order
To place an order send us an enquiry with the product and quantity you would like to order or contact us on 07506600782
Do you accept a minimum order?
Yes, we only accept a minimum order of £50 within a 3 mile radius of Harlow, Essex for delivery. A minimum order of £150 is required for deliveries outside this range. In all cases please contact us if not sure.